Trafry INC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our footwear products. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and services.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect certain information, including:
- Name and contact information, such as your email address, telephone number, and mailing address.
- Billing and shipping information required to process orders.
- Order details, including products purchased, transaction information, and order history.
- Information you provide when contacting our customer support team.
- Technical information, such as IP address, browser type, device information, operating system, and website usage information.
- Information collected through cookies and similar technologies.
We only request information that is reasonably necessary for providing our products, processing transactions, operating our website, and supporting our customers.
2. How We Use Your Information
Trafry INC may use personal information for the following purposes:
- To process and fulfill orders.
- To arrange shipping and delivery.
- To process payments and prevent fraudulent transactions.
- To provide customer service and respond to inquiries.
- To communicate with you about orders, purchases, and account-related matters.
- To maintain, operate, and improve our website and services.
- To understand website usage and improve the customer experience.
- To comply with applicable legal and regulatory requirements.
- To protect the security, rights, and property of Trafry INC, our customers, and our website.
3. Payment Information
Payments may be processed through third-party payment service providers. Trafry INC does not necessarily store complete payment card information on its own systems. Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze website performance, and improve the overall browsing experience.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
5. How We Share Personal Information
We do not sell your personal information for monetary consideration. We may share information with trusted service providers and business partners when reasonably necessary to operate our website and provide services, including:
- Payment processors.
- Shipping and delivery providers.
- Website hosting and technology service providers.
- Customer support and communication providers.
- Analytics and security service providers.
- Professional advisers or authorities where required by law.
These parties may only access or process information as reasonably necessary to provide their services or fulfill legal obligations.
6. Data Security
Trafry INC takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, providing customer support, maintaining business records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.
When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal and regulatory requirements.
8. Your Privacy Rights
Depending on where you reside and applicable law, you may have certain rights regarding your personal information. These may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, subject to applicable legal exceptions.
- Request information about how your personal information is collected and used.
- Object to or restrict certain processing activities where legally applicable.
- Withdraw consent where processing is based on consent.
To exercise an applicable privacy right, you may contact us using the information provided below. We may need to verify your identity before processing certain requests.
9. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and information about the collection and use of personal information.
Trafry INC does not sell personal information for monetary consideration. California residents may contact us regarding applicable privacy requests using the contact information below.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information directly from children under 13. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
11. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms. These third parties operate independently and may have their own privacy policies and practices.
Trafry INC is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices. Any updated version will be posted on this page with a revised “Last Updated” date.